By Nick Jenkins. We have been developing survey chatbots as part of our Human Listening platform. We have noted the successes of this technology in many marketing applications, and feel there is great potential.
By Garreth Chandler. I’m old enough to remember when the internet arrived and how it changed everything. We are on the cusp of an even bigger technology upheaval and everything is going to change, at work, at home, where we shop and where we play.