Search articles by topic
Why language is the best source of insights
By Garreth Chandler. The human brain is encoded to understand information that is embedded in our use language. For this reason, the collection and analysis of feedback needs to find ways to determine not just what people are saying but how they say it to deliver real insight. Learn how conversational engagement, driven by AI technology achieves this.
Rapidly changing work environments demand dynamic systems
By Paul Burley. The world has changed in the face of the COVID19 pandemic and employees are quickly adapting to the new normal, working remotely.
Is your organisation doing enough for employee mental health?
By Kelly Handley. The importance of a mentally healthy workplace cannot be understated. Learn what this really means and three things you can do to ensure you are effectively supporting employee mental health in the workplace.
The transformational role of employee recognition – more than just movie vouchers and watches?
By Anthony Ryan. Employee recognition is a critical component of employee engagement and happiness at work. Your team will not be motivated if they think you take their work for granted. Recognition initiatives are a great way to make your team feel valued, but so many organisations get them wrong!
The benefits of a diverse team
By Alex Kokshoorn. Workplace diversity has been somewhat of a buzzword since the 1980s.
It is often a vague way to describe differences between employees and, far too often, represented by a stock image of people from different backgrounds, smiling and working together as a team.
Why we should set new year’s – and month’s – resolutions at work
By Kelly Handley. Use new year’s resolutions to your advantage at work. Find out why you should be setting new year’s – and month’s – resolutions in addition to your goals.
3 New Year tips to improve employee productivity
By Paul Burley. Do you want to reset your employee engagement strategy and improve your organisation’s productivity? Learn the three things you can do, based on what the best of breed organisations are doing.
Are your online feedback channels accessible to everyone? Here are 7 things to check.
By Sabrina Singleton. A common tip for survey development is to make sure questions are written plain and simply at a 4th-grade reading level.
How negative language hinders creative work
By Juliana Valencia. Working in research means that most of the time, you are navigating through the unknown while learning about new things through the lens of the respondent.